In 2008 Glenn Krauss founded Core-CDI to “get back to the core” of clinical documentation. Providing educational knowledge sharing on documentation principles and standards to CDI professionals and educational services to providers. To achieve quality documentation and outcomes Glenn felt there is simply no substitute for physician documentation training starting with the establishment of medical necessity for hospital level of care and accurate and complete capture of the physician's clinical judgment and medical decision making. 

In 2013, CMS introduced mandatory quality programs, beginning with value-based incentive payment (better known as the Hospital Value Based Payment Program, or HVBP) and the readmission reduction policy (better known as the Hospital Readmission Reduction Program, or HRRP). These programs were followed by implementation of the hospital-acquired conditions penalty, better known as the HAC Reduction Program (HACRP). Along with these changes came increased visibility to mortality using severity of illness (SOI) and risk of mortality (ROM) which were closely aligned with reimbursement, making it easier to focus on quality and let reimbursement follow. In response to CMS changes Core-CDI introduced new KPI’s at HFMA that measure the total impact of CDI’s activities on net patient revenue.   

Today more than ever commercial payers are using artificial intelligence to review documentation and claims for clinical validation and medical necessity. Healthcare leaders are coming to realize focusing solely on securing diagnosis and specificity without achieving meaningful improvement in supportive documentation results in unnecessary, self-inflicted, nontechnical denials. In January of 2024 Core-CDI introduced pre bill Revenue Optimizer technology to help healthcare systems take a proactive preemptive approach to denials and Clinical Documentation Integrity. A lot has changed since 2008 but Core-CDI mission and true north hasn’t waivered. Get the documentation right from the start and everything else will follow… 

Our Consultants

Glenn Krauss

BBA, RHIA, CCS, CCS-P, CPUR, CCDS, C-CDI, C-DAM


Glenn Krauss is a well-recognized & respected subject matter expert in the revenue cycle with an emphasis & focus upon collaborating & working closely with physicians in promoting, advocating for, educating & achieving sustainable improvement in clinical documentation.

Doug Cutler MD

MD, FHM, and Diplomat American Board of Integrative and Holistic Medicine


Doug Cutler, MD, FHM, and Diplomat American Board of Integrative and Holistic Medicine is currently a practicing hospitalist at Dignity Health YRMC Medical Center, Prescott AZ, serving in this capacity for six years.

Jacob Martin MD

Certified-PA-CDI, Certified Instructor-CDI, Diplomate ABPM, and Diplomate ABQAURP


Jacob Martin MD is a physician with over 40 years’ experience including emergency medicine, sports medicine, forensic medicine, preventive medicine-occupational medicine, and insurance medicine.

Mark Johnson

Experienced physician assistant with extensive emergency room and hospitalist experience.


Mark Johnson is passionate from a patient healthcare perspective about creating patient documents that "clearly tell and reflect the patient's story.”

Melissa Harper

BSN, RN, CCM, Case Management and UR Consultant


Melissa Harper is currently Case Management Director at Taylor Regional Hospital in Campbellsville, Kentucky.

Dr. Keith Stokes

Clinic medical director, hospital chief of staff, hospitalist, consultant, & physician advisor


Dr. Keith Stokes is a board-certified physician with a diverse career that includes experience as a clinic medical director, hospital chief of staff, hospitalist, consultant, and physician advisor.

Dr. Anne Galvi

MD, FACS, Milliman Care Guidelines (MCG) certified


Dr. Anne Galvi has been professionally active in the healthcare arena for forty-one years. physician executive, and a payer physician executive. Dr. Galvi possesses a unique perspective on medicine.

Dr Sweha Patel MD

MD is a board-certified Emergency Medicine physician


Dr Sweha Patel has extensive experience working as a physician advisor for a large hospital in South Florida and is a medical director for a national health plan.

Tamara white

Bachelor’s Degree in Science and Nursing, alongside a Master’s Degree in Healthcare Administration


Meet Tamara, a seasoned healthcare leader with over three decades of industry expertise.

W. Dennis Young

MD, FAAFP


Dr. Young has >35 years’ experience which has included clinical practice, teaching, multiple academic appointments as well as senior management positions in medical practices and managed care settings.

Joseph McHugh

President, Quality Care Consultants


Dr. McHugh was born and raised in Drexel Hill, Pennsylvania. After completing his undergraduate studies at the University of Delaware, where he majored in biology.

John Zelem

MD, FACS


Dr. Zelem’s career is the perfect example of the concept of holism; each part has affected the whole, but no part was more important than the whole of his career.